Shipping
Local Pickup Info Click HereShipping cost is based on an item's weight. To get a shipping estimate, add items to your cart, then enter your state and zip code into the shipping calculator on the shopping cart screen. FedEx orders above 150 pounds will require a pre-arranged quote, email us BEFORE placing your order. In-Stock orders placed by 11:00am Central Time ship same day (Mon-Thurs). Orders requiring grain milling may be delayed up to 1 business day.LIQUID YEAST SHIPPING POLICY:
If you live within the 2 day transit time for FedEx Ground, or if FedEx 2Day shipping is chosen, yeast viability is guaranteed if ice packs and a thermal envelope are purchased with the yeast. Break the nutrient pack the DAY BEFORE brewing. If an activator pack does not swell, do not brew. We cannot replace yeast that has been pitched. Shipping Times:FedEx StandardOvernight - 1 business day after shipping date - Guaranteed except during holiday seasonFedEx 2Day - 2 business days after shipping date - Guaranteed except during holiday season FedEx Ground - See FedEx Ground ETA Map Below - Not Guaranteed
USPS Priority Mail - Average 2.3 days - Not Guaranteed
FedEx Ground Transit Time - Not Guaranteed
SpeeDee Transit Time: PDFFree ShippingSelect items ship free, noted by the free shipping icon. Only orders consisting entirely of free shipping items will display the free shipping option. In certain circumstances we may be able to ship additional items with your free shipping item at no charge, please inquire with sales@ritebrew.com before placing your order. Shipping DiscountsOrders over $50 (subtotal) will receive a $5 discount on SpeeDee, Priority Mail, or FedEx Ground, automatically applied at checkout. Orders over $100 will receive a $10 discount on FedEx Ground. Orders shipped via FedEx Ground to a business address will be refunded the cost savings (at time of shipping), typically about $3, more on heavier packages. Refused / Undeliverable ShipmentsIf a shipment is refused or undeliverable, the buyer will be responsible for all shipping charges incurred by RiteBrew.com, including return shipping charges. Liquid yeast will not be refunded. Damaged Shipments / Shortages / ErrorsMust be reported within 7 days of receipt, please e-mail sales@ritebrew.com. If there are damaged products, please take pictures if possible. Ingredients cannot be replaced/refunded after brewing. If there is a problem with an ingredient (poor smelling hops, yeast that doesn't swell, wrong grain), do not brew, we will send replacements along with a pre-paid return label. Late DeliveriesGuaranteed Services (FedEx StandardOvernight, 2Day) will receive a full shipping refund if not delivered on time (excluding holiday season when FedEx does not guarantee service times). This does not include delays FedEx decides are out of their control (usually weather-related). Non-Guaranteed Services (FedEx Ground, USPS Priority & First Class, SpeeDee) do not have guaranteed transit times. International ShippingWe do not offer shipping outside of the US. We can ship to freight forwarders, but we will not provide assistance with customs forms or certificates of origin. Local Pickup Info Click Here |